Town And Country

On Friday 21st November, all of our new Carers enjoyed a very practical and informative training session with Caremore Services of Redcar. They took our Carers through everything there is to know about COSHH (Caution Of Substances Hazardous to Health), where our Carers learnt about the dangers of the different substances that they use, not only around Clients homes, but at their own homes as well. They learnt about the importance of labeling all substances, and the correct protective clothing and equipment to use when handling these substances. After a very informative discussion about COSHH, Dave, the trainer, then moved on to Manual Handling training with the Carers, which was a lot more practical exercise. The Carers learnt about all the different types of hoists, belts and other handling equipment they may come across in a Clients home. The Carers were full of excellent questions and queries for Dave, which he was more than happy to answer, by demonstrating the correct procedures using our in-office hoist. Carers were hoisted themselves so they could see which methods were most comfortable for the Clients. Dave then moved on to the correct way to use a slide sheet, which many of the new Carers hadn’t come across before, but after a few demonstrations they had no problems operating the slide sheet with ease. It was a very productive training session, which all the Carers benefited from, Mandy would like to thank Dave and Caremore Services for an excellent day, enabling our Clients to receive the quality care that they deserve.

 

A huge congratulations to Mandy Coates, who picked up the Blackhorse Business Award at this years Pride of Whitby Awards. Mandy was shortlisted alongside The Station Inn, and Dave Ellis. Most of the team along with a few clients attended the evening at The Spa Pavilion, and witnessed Mandy and Town and Country Care pick up the award, Mandy thanked all of the staff for their continued hard work, and her husband Paul Coates for all his help and support. A big well done to Mandy and the team. (Full write up to follow in newsletter)

 Sarah Lonsdale, who was previously Assistant Team Leader, has been promoted to Team Leader of the Red Team. Former Team Leader Angela Treen has moved away from the area so has had to reduce her hours. May we take this opportunity to wish Sarah luck in her new job role, and hope she continues to provide the high quality care she has been renowned for.  

 Mandy Coates, Manager & Proprietor, has been nominated and now short listed for the Black Horse Business Award in this years’ Pride of Whitby Awards. “Thank you to all the staff for all of their hard work and dedication to the job, without them we couldn’t be as successful as we are today”. A huge congratulations to Mandy.