Town And Country

Email us at info@townandcountrycare.com to subscribe to our monthly newsletter, and receive a PDF copy of our February Newsletter, featuring new services and a Whitby based crossword puzzle.

SUCCESS AT AWARDS

A huge congratulations to Mandy Coates, who picked up the Blackhorse Business Award at this years Pride of Whitby Awards. Mandy was short-listed alongside The Station Inn, and Dave Ellis. Most of the team along with a few clients attended the evening at The Spa Pavilion, and witnessed Mandy and Town and Country Care pick up the award. You may have seen the write up in the Whitby Gazette, and once again Mandy would like to thank all of her staff for their continued hard work, and her husband Paul Coates for all his help and support. The night raised an outstanding £3865, which was double the amount from the previous year, with help from a raffle and an auction, the whole night was a huge success. Finally we would like to say a big well done to Mandy for this fantastic achievement and we hope she continues to provide the care she is renown for. To see a video of the night and details of other award winners, visit the Whitby Gazette website. 

NEW CARERS

We are pleased to inform you that we have taken on 4 new carers. Amy Cockrem, who used to be our domestic cleaner, is now enjoying her new role as Home Care Worker, along with Liza Bullock, Lynette Templeton, and Laura Coates. May we take this opportunity to wish them all the best in their new jobs.

HAPPY BIRTHDAY STACEY

Stacey Reeves, Home Care Worker, has just celebrated her 21st Birthday, we hope she had a lovely day and many happy returns. Best wishes from all the team. 

WE’RE MOVING! 

We have recently invested in two new office units at the St Hilda’s Business Centre. One unit, G10, is up and running, this office will deal with all client and staff issues, as well as staff training with our new hoist. The contact details for our staff and client office are as follows:

Unit G10,

St Hilda’s Business Centre

Whitby

North Yorkshire

YO22 3ET

01947 606187

Once fully furbished, Helen Beeforth will be operating our new finance office. We will be moving into the finance office, Unit F9, from Monday 11th August. Check our website for further updates on contact details: www.townandcountrycare.com

TRAINING SUCCESS

On July 31st, our carers experienced a superb lesson and demonstration, on the correct way to use and operate a hoist. Our carers showed good knowledge and initiative throughout the training, and picked up some useful tips along the way. All of the training that our carers go through ensures that our clients will always receive the highest quality care possible.

CONGRATULATIONS  

As many of you will be aware, our Assistant Team Leader, Sarah Beeforth, recently became Mrs. Sarah Lonsdale. The day was a huge success, and we would like to thank everyone for their support and understanding leading up to the wedding. Our congratulations Sarah and her husband James. 

Hairdressing Success

The new hairdressing service has proved to be a huge success amongst our clients, it has resulted in more interest in this service with the list of clients expanding every day. If you would like to book an appointment, remember to ring the office on 01947 606187.

New Staff

We are delighted to inform you that we have just taken on board two new members of staff. Maria Treen, Home Care Assistant, who will be operating on the RED team. And we also now have a new Office Manager, Helen Beeforth, who will be operating and maintaining the office so our clients are able to  receive a professional and well run service they are accustomed to. So may we wish them both well in their new jobs. Don’t worry, Nina hasn’t left us, she is now Personnel & Marketing Manager.

Team Splitting

As you may be aware, we have now split into two teams, the RED team and the GREEN team. This is due to the constant demand of our caring service, with the rotas expanding every week. So each carer and each client will be allocated to either team, with the odd exception. Angela Treen is team leader of the RED team, co-ordinating the staff within the team, and Heather Estill is team leader of the GREEN team.

Expanding

As well as our list of carers and clients expanding, so has the office. We now have a manager’s office where interviews, meetings and other private conferences may take place. With this extra space we are able to improve the office systems, making it a more efficient workplace, and therefore making the company as a whole operating much more smoothly.