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Mandy Coates - Town And Country Care

Assessment Of Needs

We provide quality, individual care to you in the comfort of your own home. Your needs for care and support are identified through an assessment which is carried out by the Care Manager or the Care Management team. When creating your Care Plan, we always make sure your independence , dignity and choice are maintained at all times.
We understand that every individual has different requirements so this is why we tailor make your Care Plan to suit your personal needs. An extensive Care Plan is then devised for you and is reviewed on a regular basis to ensure we continue to provide you with the best quality service and if your needs have changed at all then these will be identified.
We recognise that your carer is somebody with whom you can form a special friendship and for this reason we take great care in making sure you are completely comfortable with the carers allocated to you.